Privacy Policy

1. Introduction

Hidden Door ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or ask to join our community.

2. Information We Collect

When you complete our registration form, we collect and process the following information:

• Contact Information: Your name and email address
• Professional Information: Your current role and, optionally, the principal, household or organisation you work with
• Introduction Details: How you heard about Hidden Door and the information you choose to share about yourself

3. How We Use Your Information

We use your personal information for the following purposes:

• To review your request and decide whether to invite you to join our community
• To contact you about your request and about Hidden Door events
• To keep our community trusted, relevant and well run
• To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal information based on:

• Consent: You give clear consent when you submit the registration form and accept this policy
• Legitimate Interest: Processing necessary to run and protect a vetted community
• Legal Obligation: Processing required to comply with legal requirements

5. Confidentiality

We understand that many of our members work in discreet settings. Details you share about a principal, household or organisation are kept confidential, used only to assess your request, and are never published or shared with other members.

6. Data Sharing and Disclosure

We may share your personal information with:

• Trusted service providers who help us run our website and send email, such as our form and email delivery provider
• Regulatory authorities and government agencies when required by law

We never sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. If your request is unsuccessful, we will delete your details within a reasonable period.

9. Your Rights

Under UK GDPR, you have the following rights:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of how we use your information
• Right to Data Portability: Request transfer of your information
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw your consent at any time by contacting us

You also have the right to complain to the Information Commissioner’s Office (ico.org.uk) if you are unhappy with how we handle your data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on our website with a new "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Hidden Door
Email: info@hiddendoor.social